Vodafone VAS Process

Process Description                          :           Inbound Voice

Work Description                             :           Vodafone and idea give every solution over the phone only ,like ,we receive
                                                                                                                messages on our phone if we want to take help from pandit ji dial 53300 and if we
                                                                                                                want to make friends over the phone dial 52345 etc ,with this short numbers calls
                                                                                                                telecoms provider (Vodafone and idea ) charge some extra money like 3 Rs per call
                                                                                                                from the their users and give solution on users requirement ,this is called value
                                                                                                                added feature available on our phone numbers.

Seats                                                   :           10

Payout                                                            :           0-3 hrs: Rs.0.40/min
                                                                                    3-6 hrs: Rs.0.50/min
                                                                                    6  above hrs: Rs. 0.60/min

Productivity                                        :           hours- 8 hours

Type of Project                                  :           Giving solution to the customers over the phone according to customer’s
                                                                                    problems, it can be personal or professional

Billing Cycle                                       :           Monthly

Vodafone Outbound Outsourced Channel Partner

Process Description                          :           Outbound Voice

Work Description                             :           Free Postpaid connections

Seats                                                   :           50 + Minimum 100 Maximum

States                                                  :           Delhi & NCR

Payout                                                            :           18, 000 + Incentive per Seat per Month  

Calling Minutes                                  :           Provided by Vodafone Telecom

Calling Data                                        :           Provided by Vodafone Telecom

Support                                              :           Provided by Vodafone Telecom

Training                                             :           Provided by Vodafone Telecom

Contract                                             :           2 Years + Expandable

Billing Cycle                                       :           Monthly

UK SURVEY PROJECT

Payout                            :           £0.65 for every survey where there is at least one positive answer

Seat Required             :           5 Seats

Billing                             :           Weekly

Calling Minute             :          Client will provide VOIP minutes, Dialer and leads

Royalty                           :           15% from each billing

Earning calculation   :           Min average 5 Survey in One Hour * 8 Hour * £0.65 Per Survey

MOU will sign at our office.

Consultancy Charges:  Rs. 50,000+ Service Tax.

SBI Bank Form Filling Project

Project Description                               :               The Project is in large quantity form to be create database

Input Data                                                  :               Will be available in SBI Site

Output Data                                               :               After the data has been feuded into the software database needed to be loaded into
                                                                                                                the server of the client which completed the work delivery of the day.

Seats Required                                         :               Minimum Seat capacity should be 25 seats per slot

Payout                                                         :               Rs. 6 per form, 15 Row per form

Turnaround Time                                   :               30 days in a month

Billing Cycle                                              :               Monthly

Tools Used                                                 :               Software tools provided by company

Contract period                                       :               11 Months

Challenges Faced                                     :               10% Royalty for 6 Months
                                                                                        QC Report generated by the end client back end team which would be again
                                                                                        reconfirmed by the source company on the request of the executor recommended
                                                                                        QC Company should be ISO Certified and QC charges to be borne by executor.

Reliance CAF Form Filling Process

Nature of Work                                 :           Entering Data into VPN Application

Monthly Work Volume                     :           2.5 Lac to 3.0 Lac CAF Forms

System Required                               :           20 Seats

Worked Application Rate                 :           1 INR per CAF Entry

Monthly Billing                                  :           3, 00, 000 INR near about

Contract Duration                             :           11 Months initially then after extendable for 2 years.

Total Project Billing                          :           33, 00, 000 INR near about

Payment cycle                                    :           40 Day’s

Required Quality                               :           Minimum 95 %
                                                                                    below 95 % or Lower one Rework will be allowed.

Consultancy charges                         :           2, 00, 000 + Service Tax

Online Image Captcha Data Entry Work

Project: Data feeding work into online portal. Center will be provided with user ids along with portal, where they need to enter the data by simple typing work.

Seats: Depends upon center.

Workload Availability: Unlimited.

Project Term: 11 Months.

Work Submission: Daily into portal. Daily basis shift report need to be sent

Fixed Payout: Center on an average can earn up to 4,000 per seat per week on one log in id. This is the figure that we are receiving in our center. The center will be getting payments on every Thursday, and if they generate good inputs they will be paid on Monday as well as Thursday

Training: Provided Online. On-Site training also provided. (Center can visit our center and can take training)

Payment Mode: Online Transfer every Monday weekly payment.

Payment per Hour:    0.40 USD to 1.40 USD per 1000 Entry per day per agent in 8 hour shift. (You will have portal access for 24 hours in a day and 7 days in a week)

Technical Specifications:

2Mbps Line (Broadband or Bandwidth)

Agents with at least typing speed of 35 words per minute

Flexible to work in any shifts

Center has to pay 5,000+ Service Tax per system for 11 Months

Conversion of the image files to MS Word (Typing)

Data: 720 to 810 Pages
Duration: 22 Days to 25 Days (As specified by the company)

Enrollment Fee:
                Rs 45,000 & Rs 30,000/- Refundable* Valid for One Year (8 slots)
                * Rs 30,000/- Refundable only in case if you achieve the accuracy level above 97% for continuous three times.

The job work will be renewed for the next year if provided accuracy of 97% and above for three times

Requirements: Two Photos, Address & ID Proof, Email ID and 50 Rs Stamp paper.

Payment according to your accuracy:
                97% & above = Rs 30,000/-
                90% & above = Rs 22,500/-
                80% & above = Rs 15,000/-
                70% & above = Rs 7,500/-
                Below 70 % = No Payment

You have to do it in Ms Word 2003 version.